Sutra.
by Tikkit Labs
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WhatsApp for distribution networks

You have 200 resellers. You can see six of them.

Your stockists sell on WhatsApp. Their orders arrive in groups, their customers live in their phones, and nothing comes back to you but a monthly number. Sutra gives every reseller their own WhatsApp number and inbox — and gives you the view across all of them.

Your network, this week

Today: you know what six of them sent

6 visible · 54 unknown

Active this week Gone quiet No visibility

The problem

Distribution runs on WhatsApp. Nobody is running WhatsApp.

Every brand with a reseller network has the same three blind spots.

You don't know who's selling

Sales data tells you who ordered stock. It doesn't tell you who's reaching customers, who's gone dormant, or who needs a call this week.

Your creatives disappear

You send the new drop to a WhatsApp group. Some resellers forward it, some don't, and you'll never know which.

Nothing is on the record

Customer questions, complaints and orders live in individual phones. When a reseller leaves, so does the relationship.

What Sutra does

One channel. Every reseller. Full view from the top.

01

A real number for every reseller

Each stockist gets an official WhatsApp Business number, their own contact list, and a shared inbox their team can answer from.

02

Push your drops down

Publish a collection with images and captions. Resellers broadcast it to their own customers in two taps — and you see exactly who did.

03

Campaigns that respect the rules

Build audiences from tags, cities, purchase history or engagement. Consent, quiet hours and frequency caps are enforced before a message leaves.

04

Automations that run themselves

Welcome a new customer, follow up on a quiet enquiry, re-engage after thirty days. Set it once; it runs across the network.

05

A leaderboard, not a guess

See every reseller ranked by reach and response. See who's dormant. See which creative actually travelled.

06

Built on the official API

Meta's WhatsApp Business Platform, not a workaround. Numbers that don't get banned, templates that get approved, delivery you can audit.

Who it's for

Brands that sell through other people.

If you have twenty or more resellers, distributors, stockists, franchisees or branches — and they all sell on WhatsApp — this was built for you.

Apparel & home textiles
Jewellery
Beauty & personal care
Nutraceuticals
Franchise & multi-branch retail
FMCG distribution

Get in touch

Fifteen minutes, and you'll know if it fits.

We're working with a small number of brands as we build. Tell us how many resellers you have and how you manage them today.

Email us
founder@tikkitlabs.com